Reviews

3.7

3.7 / 5.0
(3 Reviews)

  Reviews with the check are verified by our practice to be from our patients.

Feb 06, 2020

Azalea Road Dental
Larry E.

We were reluctantly forced to find another dentist after changing insurance carrier. Dr. Harrell has more than met the exceptional care we had before, he is very gentle, thorough, and attentive to his patients. His Hygienists are great, especially Terri. Happy with our change and would highly recommend.


Dec 30, 2019

Very Rude Receptionist
Anonymous

Dr. Harrell has been my family dentist for over thirty years. However the receptionist customer service quality since Meagan left when trying to book an appointment has steadily gone downhill. She was so nice and accommodating and always willing to work with you when an appointment was needed. This level of customer service I have come to expect and enjoy. However, this morning I called to make an appointment and I believe the person with whom I spoke was named Kim Kim was very curt, rude, intimidating and seemed irritated that I called. Rather than set up an appointment she scolded me because I had not completed some earlier dental work rather than schedule me for an appointment. Initially, she said there was nothing available for the date I requested but miraculously later told me to come in. I have no idea if I am being scheduled for the reason I asked or if she is scheduling me for what she scolded me about not previously completing. This experience was very unpleasant and after thirty years being completely satisfied with Dr. Harrell and his staff, this interaction left me contemplating finding a new dentist. If she is the first individual that a new patient encounters, Dr.Harrell will have very few new patients in the future.
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Jul 03, 2018

Best in Mobile!
Anonymous

Dr. Harrell and his staff are amazing! I would never dream of going anywhere else! Completely painless—I’ve never felt a single shot I’ve been given! Dr. Harrell and his staff took the time with me to understand my fears and concerns. Every appointment has been so pleasant! I highly recommend Azalea Road Dental to anyone in need of a dentist!