Reviews

3.8

3.8 / 5.0
(4 Reviews)

  Reviews with the check are verified by our practice to be from our patients.

Aug 14, 2019

Amazing Doctors and Staff
Anonymous

My family has been coming to OSD for quite a few years and the doctors are experts in the field and the staff treat us like family! I wouldn't trust my kids smiles with just anyone! Dr. Jacobs, Rochester, and Borth are the best of the best!


Jun 26, 2019

SMILING AGAIN ... thank you
Kimmi e T.

The first time I stepped front into their office, and spending some time with the doctor and staff, I knew immediately that this is the right place.
Everyone was super friendly, experienced, professional, and most important of all, they treats you like family.
I have been recommending this office to everyone who asked me about “a good orthodontist”.


May 01, 2019

level of satisfaction
Anonymous

I was satisfied with Dr. Jocob's services, however after visiting this week, my experience was not satisfying. According to the dental assistant there is new ownership and things have changed. I was unable to get a new retainer free of charge. I was told I could replace it for free in previous appointment. Dr Jacobs didn't even come out to see how my teeth looked as he had previously. It was very impersonal. It was a horrible experience. Then the lady informed me on average I would have to get a new retainer every 3-6 months. This means I would have to spend close to $300 2-4 times a year. This is crazy. I don't know why Dr. Jocobs would allow for new ownership to make his practice impersonal and cold.


Jul 24, 2018

Love our experience!!
Anonymous

We have gone to OSD for years now as we have had 5 kids come through their office and each time we have loved the experience. The staff treat us like family and Dr. Jacobs is fantastic! We are beyond pleased with our kids smiles and their gorgeous straight teeth!!!